Questions to help you get started
How do I know which service my premises need?
Send the activity, the status of the licence or permit, what you have been asked to provide and the city. If you need equipment, include its type and any available specifications and quantities. We review the details and explain the appropriate service before agreeing on execution.
What is the difference between immediate and non-immediate technical reports?
The difference relates to the activity classification, application route and requirements. “Immediate” does not promise delivery within a fixed time. We review the appropriate route for your case before execution.
Which documents should I prepare?
We start with the activity and premises details and a description of the requirement. After reviewing them, we explain the checklist for your case, including relevant existing documents or previous comments.
Does submitting a request commit me to a purchase?
Submitting a request starts a review of your needs. We do not begin paid work before explaining the scope and cost and obtaining your approval.
When will I know the cost?
After reviewing the service type, the condition of the premises and the scope of work, plus specifications and quantities for equipment requests. We explain the quotation before execution begins.
How long does the service take?
This varies with the request type, premises and document readiness, and the relevant authorities' procedures. We provide an expected timeframe after reviewing the case.
Do you accept requests from all regions of Saudi Arabia?
Yes. We accept business requests from all regions of the Kingdom and coordinate the appropriate steps with you through our official contact channels.
How do I follow my request?
We follow up through the channel where you first contacted us. You can also request an update through WhatsApp or by calling 0556185643.
Do you guarantee approval or issuance?
We commit to the agreed service, follow-up and explaining the steps. Decisions and procedures of the relevant authorities remain outside what we can guarantee.
How is the information I send used?
We use it to review the request, respond to you and follow the service. The privacy policy explains the data, the purposes of its use and how to request access, correction or deletion.